FAQ

How long until my order ships?

Every piece is 3D-printed to order. Most orders ship in 3 to 5 business days. Larger pieces like wine racks can take a little longer; we'll let you know.

When should I order for Christmas?

Order by December 12 for Christmas delivery in the US.

Do you offer free shipping?

Yes, US orders over $35 ship free on our website.

What material do you use?

We print in PLA, a durable, plant-based plastic with a soft matte finish. Small layer lines are part of the 3D-printed look.

Can I put fresh flowers in the vases?

Our vases are made for dried flowers and pampas. For fresh flowers, place a small glass insert inside.

Are the pieces food safe?

Our bowls and baskets are decorative. Use a liner, napkin or wrapped treats for food.

How do I clean my piece?

Wipe with a soft dry or slightly damp cloth. Keep away from the dishwasher, direct heat and hot cars.

Can I personalize or request a custom piece?

Yes! Some items have a free personalization box. For other custom ideas, contact us.

What if my item arrives damaged?

Contact us right away with a photo and we'll make it right. See our refund policy.